Placing your order

Step 1. Shopping cart

Choose your color and size and push the button ‘add to cart’. Are you done shopping? Push the button ‘view cart’ or ‘My Tote’ on the right hand side of your screen. Check your order carefully, calculate your shipping and proceed to check out.

Step 2. Billing details

Fill out your billing details. All lines with a * need to be filled out in order to proceed. Do you have special requests? Please fill out the order notes form so we can meet your expectations!

Step 3. Check your order

Scroll down and carefully check your order one last time. After this there is no turning back lady! But don’t you worry, you will look beautiful in one of our misters!

Step 4. Payment

Select your payment method. We offer IDEAL, creditcard, Bancontact and Paypal. Once you chose for one of these options you can place your order.

 

We hope you will love your cute new pieces!

 

Changed your mind? Don’t you worry, it happens to the best of us! Contact us before 15:00 o’clock on the same day that you placed your order. Mention your order number, name and the address you used. Send your request to change your order to info@chptr-s.com.  We try to send your order to you as quickly as possible, therefore a change can only be made if you contact us before 15:00 o’clock.

We ship with PostNL.

Items that are ordered on working days before 16:00 o’clock will be sent out the same day. Shipping time within the Netherlands will be approximately 1 – 3 days. During sale periods, public holidays and other promotions it may happen that orders will be sent out the following day. Shipment costs depend on the type and number of articles that have been ordered.

We send orders via PostNL and offer the opportunity to choose between regular or registered delivery. When you choose registered delivery, your order will be insured until the moment it is handed over to you. You will have to sign for your package at the time of delivery. If you select another person to receive your order (for example you send someone a present) the other person’s signature will be proof of delivery.

International deliveries will also be handled by PostNL on a postage paid basis excluding duties. This means that we only take care of the payment of the delivery and not of any duties, taxes and other import charges due and the costs to complete customs formalities. Customers outside the EU do not pay VAT on the items they purchase.

If you chose a delivery method that has a track & trace number, you can follow your order. If so, you will receive an email with the necessary data and a link to the website. Mailbox packages cannot be followed, therefore it is not possible to receive a status update on your order.

In order to place an order you have to create an account. Creating an account has some benefits. Your payment process will be quicker, you can save multiple shipping addresses, view your order and more. Create your account very quickly by using the Facebook login, or sign up via email.

Don’t you worry, it happens to the best of us! Please fill out your email and a new password will be with you any second!

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